Effective Date: 01/19/2026
Welcome to Bay Area Nutrition, LLC (“we,” “us,” “our”). We respect your privacy and are committed to protecting the personal information you share with us through our website and in connection with our services, including SMS/text messaging communications. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights with respect to that information.
By accessing our website, using our services, or opting in to receive SMS/text messages from us, you agree to the terms of this Privacy Policy and our SMS Terms & Conditions.
Information We Collect
- We may collect personal information from you when you:
- Contact us to schedule an appointment or receive services;
- Opt in to receive SMS/text message communications;
- Submit forms on our website; or
- Communicate with us via SMS/text message.
Personal information may include:
- Your full name;
- Mobile phone number;
- Email address;
- SMS opt-in and opt-out status and timestamps; and
- Message interaction data (e.g., responses to keywords like STOP or HELP).
We collect this information only when it is voluntarily provided by you in connection with your services.
How We Use Your Information
Personal information we collect is used strictly for the purposes of providing and coordinating healthcare services. These purposes include:
- Sending SMS/text message reminders and confirmations for appointments;
- Communicating care coordination messages related to scheduled services;
- Responding to inquiries related to appointments and services; and
- Keeping a record of SMS consent and messaging history.
We do not use your personal information for unsolicited marketing outside of the SMS messages you have consented to receive.
SMS/Text Message Communications
When you opt in to receive SMS/text messages from Bay Area Nutrition, LLC, you consent to receive communications related to your healthcare services. These communications may include appointment reminders, scheduling confirmations, care coordination messages, and service-related notifications. Message frequency may vary depending on your upcoming appointments and clinical needs. Standard message and data rates may apply through your wireless carrier. You may opt out of SMS/text messages at any time by replying STOP to any message. For assistance, you can reply HELP to any message or contact our office directly. Your consent to receive SMS/text messages is not shared with third parties for marketing or promotional purposes.
Information Sharing and Disclosure
We do not sell or share your personal information, including SMS consent data and phone numbers, with third parties for marketing purposes.
We may share personal information:
- With our internal team as necessary for care coordination;
- With third-party service providers who assist us in delivering text messaging services;
- When required by law or to comply with legal or regulatory obligations; or
- As otherwise described in this Privacy Policy.
SMS opt-in and opt-out information is maintained in our systems and is not shared with external parties for purposes outside of delivering SMS/text communications.
Data Security and Retention
We use organizational and technical safeguards to protect your personal informationfrom unauthorized access, disclosure, or misuse. Your personal information is retainedonly as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal requirements, and complete our business operations.
If you request deletion of your personal information, we will take reasonable steps to remove or anonymize your data in our systems, consistent with applicable law.
Your Rights and Choices
You may request access to, correction of, or deletion of your personal information by contacting us at the contact information provided below.
You have the right to withdraw consent to receive SMS/text messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS/text messages unless you re-opt in.
Changes to This Privacy Policy
Bay Area Nutrition, LLC may update this Privacy Policy from time to time. We will post the updated version on our website with a revised “Effective Date.” Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Contact Information
If you have questions or concerns about this Privacy Policy, or about our handling of your personal information, please contact us at:
Bay Area Nutrition, LLC
Phone: (408) 370-7731
Fax: (408) 370-7732
Email: admin@bayareanutrition.com
Website: https://bayareanutrition.com
You may view, print and / or download the Notice of Privacy Practices here.